Internal Equity: Competitive Pay Is Not the Same as Fair Pay.

Internal Equity: Competitive Pay Is Not the Same as Fair Pay.

Your new hire may be paid a competitive salary and still earn almost as much as the person training them.

That is not simply a pay anomaly. It is a warning that external competitiveness and internal fairness have drifted apart.

Salary benchmarking shows what the market pays for a role at a given point in time. It is essential, especially when organisations are competing for scarce skills. But a market rate is a reference point, not a complete reward decision.

Internal equity asks a different question: what will a new offer mean for employees already doing comparable work? When external pay is reviewed regularly but existing employees’ pay is considered only at the annual review, the two processes begin to move at different speeds.

If that gap is left unchecked, pay compression follows. A new starter may join on a salary close to that of an experienced employee who has built expertise, taken on more responsibility and is expected to train or support them.

What the Research Tells Us

 

Recent research from IRIS Software Group illustrates the issue. In a Censuswide survey of 511 UK senior HR professionals and 500 UK employees with two to five years of full-time work experience, 32% of HR leaders said the pay gap between young professionals and entry-level recruits had narrowed over the previous two years. The average reported difference was £650 a year.

The employee view is just as important. 71% of employees with two to five years’ experience said a shrinking pay gap made it harder to feel motivated to train or help new starters.

Among those who knew what a new starter earned, 69% said they felt undervalued, frustrated or disappointed.This matters because experienced employees often carry institutional knowledge and support new colleagues. When the pay gap no longer reflects that contribution, the organisation risks weakening knowledge transfer and confidence in progression.

The findings show that concern is not yet translating into action. Although 84% of HR leaders were worried about losing employees who felt their additional experience and responsibilities were not reflected in their pay, only 20% said their organisation planned targeted salary adjustments.

Pay compression has several causes. These include rises in the National Minimum Wage and National Living Wage, competition for talent, scarce skills, pressure to offer attractive starting salaries and salary bands that are not reviewed often enough.

The deeper issue is often governance: external pay is tested when a vacancy becomes urgent, while the value of existing roles is revisited far less often. Recruitment decisions then become disconnected from progression and retention decisions.

Why Transparency Matters

Greater pay transparency will not create these inconsistencies, but it will make them easier to see and harder to defend.

The EU Pay Transparency Directive required EU Member States to bring the necessary national laws into force by 7 June 2026. Implementation has varied, but the deadline marks a significant shift towards greater visibility of pay ranges, pay-setting criteria and pay differences for organisations operating in the EU.

It is not a direct UK employment-law obligation simply because the UK was once an EU Member State.

In the UK, employees do not currently have a general right to know what colleagues earn. However, certain pay discussions are protected when their purpose is to establish whether a difference may be linked to a protected characteristic.

The practical point is that greater visibility places more pressure on organisations to explain how pay is set, why differences exist and how employees can progress through the salary structure.

Recent Ministry of Justice figures also show a sharp rise in Employment Tribunal activity overall. Between April and June 2026, single-claim receipts increased by 28% compared with the same quarter in 2025, while the open single-claim caseload rose by 51% to 70,000. These are not equal-pay figures, but they underline the importance of being able to explain how pay decisions are made.

The long-running Asda equal-pay litigation is another reminder that legal comparisons do not necessarily end with job titles, reporting lines or organisational functions. Depending on the facts, the analysis may consider whether roles are of equal value by looking at factors such as skill, effort and responsibility.

Internal equity is broader than equal pay in the legal sense, which concerns equality between women and men doing equal work or work of equal value. A compressed pay relationship may be unfair, demotivating or commercially risky without automatically being unlawful discrimination.

The question is not simply whether a pay difference exists, but whether the organisation can explain it, apply its reasoning consistently and show that any exceptions are properly governed. International Equal Pay Day falls on 18 September and focuses on equal pay for equal work or work of equal value between women and men. It is a useful opportunity for leaders to consider whether pay across their organisation is fair, explainable and sustainable.

A More Connected Reward Process

Salary benchmarking matters, but it should be the first step in a wider assessment of internal equity.

Benchmarking should inform a wider review of internal equity. Every competitive offer should trigger a proportionate assessment that connects market data, role evaluation and clearly defined salary bands.

Market benchmarking tracks changes outside the organisation, while internal-equity reviews assess what those changes mean for existing employees. Salary bands then provide a consistent structure for recruitment, progression and pay review.

Before approving an offer, leaders should ask:

  • Who is already doing comparable work?
  • What experience, skills and responsibilities do they bring?
  • What will the proposed offer do to the pay relationship with those employees?
  • Will it create compression or pay inversion?
  • Does it sit within a clear and defensible salary structure?
  • Can the difference be explained consistently?
  • If an exception is being made, is it documented and governed appropriately?

Fairness does not require every employee to be paid the same. It requires differences to reflect credible factors such as role scope, skills, experience and contribution, with reasoning that can be explained consistently.

The strongest reward frameworks bring market benchmarking, internal role equity and transparent salary bands into a single decision-making process.

1. regular salary benchmarking;

2. internal role-equity analysis; and

3. the development of transparent, defensible salary bands.

The value is not in producing another market report. It is in turning market evidence into better decisions about hiring, progression, retention and pay, while giving managers and employees a clear account of how those decisions have been reached.

Leaders therefore need to consider both the external market and the effect of each pay decision on existing employees. What is the market telling us, and what will this decision signal to the people we already employ?

Considering both the external market and the effect on existing employees helps organisations recruit competitively while retaining trust, supporting progression and protecting the experience on which performance depends.

Henley Insights Group helps organisations connect market benchmarking, internal role equity and transparent salary bands in a consistent and defensible reward process.

For more information, please get in touch with Emma Caiger – emma.caiger@henleyinsightsgroup.com

From Identifying Inconsistencies to Addressing Them

Identifying pay inconsistencies is only half the challenge. Once an issue has been found, employers need to understand why it exists and decide what, if anything, needs to change.

A useful process is:

1. Diagnose Review current roles, grades, salaries, job descriptions and structures to understand the starting point.

2. Evaluate Establish the relative size and responsibilities of roles using a consistent job evaluation methodology.

3. Benchmark Compare salaries against reliable external market data to understand how current pay compares.

4. Identify Highlight anomalies, unexplained differences and areas where the organisation may be exposed to greater risk.

5. Understand Look at the reasons behind each difference. Is it supported by the role, market conditions or another objective factor, or is it the result of a historical or inconsistent decision?

6. Prioritise Not every issue can or needs to be addressed immediately. Determine which inconsistencies present the greatest risk or require the most urgent attention.

7. Remediate Develop a realistic plan for correcting pay, grading or structural inconsistencies. Depending on the issue, this may need to happen gradually rather than through an immediate change.

8. Communicate Give managers the information and confidence they need to explain how pay and progression decisions are made.

9. Monitor Continue to review salaries, market movements, roles and internal relativities. Pay structures need to evolve alongside the organisation.

The aim isn’t necessarily to remove every difference in pay. There may be legitimate reasons why employees or roles are paid differently.

The aim is to ensure those differences can be understood, supported by evidence and objectively explained.

Henley Insights Group: How we can help

Preparing for greater pay transparency can highlight questions that organisations have not previously needed to answer.

  • How do we know if our job grades and salary bands are fair and consistent?
  • How can job evaluation help us identify pay inconsistencies?
  • Are our salary ranges competitive with the current market?
  • How can salary benchmarking help us set fair and competitive pay ranges?
  • How do we identify and explain pay differences between similar roles?
  • Does our job architecture provide clear and consistent job families, levels and career paths?

At Henley Research, we work with organisations to answer these questions and build a stronger foundation for fair and transparent reward decisions.

Our support includes:

  • Job evaluation to establish the relative value of roles and identify potential inconsistencies.
  • Salary and market benchmarking using relevant market data to understand external competitiveness.
  • Pay and grading structures that provide a clearer and more consistent framework for reward decisions.
  • Job architecture to create logical job families, levels, career paths and role structures.
  • Pay analysis to help identify and understand inconsistencies across roles, teams and locations.
  • Reward frameworks that give organisations a clearer basis for making and explaining pay decisions.

If your organisation is reviewing its approach to pay transparency, we can help you identify where inconsistencies exist and develop a practical approach to addressing them. To find out more, please get in touch with Emma Caiger: emma.caiger@henleyinsightsgroup.com

This article is intended for general information and does not constitute legal advice.

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Pay Transparency: From Visibility to Fairness

Pay Transparency: From Visibility to Fairness

How to identify and address pay inconsistencies through job evaluation, market benchmarking and job architecture

The EU Pay Transparency Directive is changing how organisations both within and outside of the EU think and talk about pay.  EU Member States were required to bring the Directive into national law by June 2026. While the exact rules vary between countries, the overall direction is clear: employers are expected to be more open about how pay is decided.

The Directive includes requirements around:

  • Sharing salary information with candidates during recruitment.
  • Not asking candidates about their salary history.
  • Giving employees greater access to information about pay.
  • Reporting on gender pay gaps for certain organisations.
  • Taking action where pay differences cannot be objectively explained.

As pay becomes more transparent, expectations are changing too. Employees and candidates, both within the EU and further afield, increasingly want to understand not just “What does this role pay?” but “Why does it pay that amount?”

This means organisations need to be able to explain how salaries have been set, why differences exist and whether people doing work of equal value are being treated fairly and consistently. Importantly, these expectations are not limited to the EU.

Why is this relevant to the UK when we are no longer in the EU? 

 

Although UK employers are not directly bound by the EU Pay Transparency Directive, its influence is likely to extend beyond the EU. UK businesses with European operations or employees may need to meet local requirements, while greater transparency could also shape candidate and employee expectations more widely. Adopting similar principles, such as clearer salary ranges, consistent pay-setting criteria and regular analysis of pay gaps, can help organisations strengthen trust, support fair and defensible reward decisions, attract talent and prepare for the possibility of further UK regulation. The Directive therefore provides a useful benchmark for good practice, even where compliance is not mandatory.

The UK Government is already encouraging employers to be clearer about how decisions on pay and progression are made. This includes reviewing how jobs are classified, sharing how decisions about pay bands are made and providing clearer criteria for salary reviews and promotions.

Taking the opportunity to review job evaluation, salary benchmarking and job architecture now can help employers identify inconsistencies before greater transparency brings them to the attention of employees and candidates.

What happens when pay becomes visible?

Inconsistencies that may previously have gone unnoticed can quickly become more visible.

For example, greater pay transparency may uncover:

  • Employees doing comparable work on significantly different salaries.
  • Similar roles sitting within different grades.
  • Salary bands that have not kept pace with the external market.
  • Historical pay decisions that are difficult to justify today.
  • Job titles that do not accurately reflect responsibilities or seniority.
  • New recruits being paid more than longer-serving employees.
  • Inconsistencies between departments, locations or countries.

A useful question for employers to consider is:

If every employee could see the salary range and grade for every role tomorrow, how confident would you be explaining the differences?

Why do pay inconsistencies develop in the first place?

Pay inconsistencies can emerge gradually as organisations grow, restructure, recruit and respond to changing market conditions.

They can result from:

  • Counteroffers and retention decisions.
  • Promotions and organisational restructuring.
  • Changes in the external market.
  • Acquisitions or rapid business growth.
  • Inconsistent approaches to job evaluation.
  • Different recruitment practices between teams.
  • A lack of clear salary and grading structures.

For example, an organisation may need to offer a higher salary to attract someone with a particularly scarce skillset. Elsewhere, a long-standing employee’s role may have grown considerably without their grade or salary being reviewed.

This is why a pay difference isn’t automatically a pay problem. The important question is whether an organisation can objectively explain why that difference exists. Job evaluation, market benchmarking and job architecture each provide a different way of answering that question.

Job Evaluation: Understanding the Value of the Role

Job evaluation is a systematic process used to understand the relative value of different roles within an organisation. It focuses on the role’s duties, responsibilities and requirements, rather than the performance or characteristics of the individual carrying out the role.

Job evaluations typically consider factors such as:

  • Knowledge and skills: The training, expertise and technical ability required.
  • Responsibility: The level of decision-making, supervision and accountability involved.
  • Effort: The mental, physical or emotional demands of the role.
  • Working conditions: The environment and any particular demands or hazards associated with the work.

By applying the same evaluation methodology across roles, employers can compare jobs more objectively and identify where inconsistencies may exist. For example, two roles with very different job titles may be found to have a similar level of responsibility and organisational value yet sit within different grades or salary ranges. Equally, a role may have evolved significantly over time without its grade being reviewed. Someone who joined an organisation several years ago may now have responsibilities that are very different from those included in their original job description.

Job evaluation can bring these discrepancies to light by looking beyond job titles, individuals and historical pay decisions to assess what the role actually requires. It gives employers an evidence-based starting point for asking an important question: Are roles of comparable value being treated consistently within our organisation?

Market Benchmarking: Understanding What the Market Pays

While job evaluation helps employers understand how roles compare internally, market benchmarking looks outside the organisation to understand what similar roles are being paid elsewhere.

Market benchmarking involves comparing salaries against reliable market data for comparable roles. This helps employers understand whether their pay is competitive and, importantly, identify where inconsistencies may have developed.

For example, benchmarking may highlight:

  • Roles being paid significantly above or below the market rate.
  • Salary bands that have not kept pace with changes in the market.
  • New employees being recruited at higher salaries than existing employees doing similar work.
  • Certain departments or roles where salaries have increased more quickly than others.
  • Similar roles being benchmarked differently across departments, locations or countries.

However, salary benchmarking isn’t as simple as comparing job titles. Two people with the same title can have very different levels of responsibility and job scope. Location, sector, organisation size and demand for particular skills can also influence what the market pays. This is why using relevant and reliable data is so important, employers need to make sure they are comparing like-for-like roles and understand the reasons behind any differences they uncover.

Market benchmarking also doesn’t mean organisations should automatically pay whatever the market average suggests. Instead, it provides evidence to help employers decide where they want to position themselves against the market and whether existing salaries and salary ranges continue to make sense.

When combined with job evaluation, employers can start to build a much clearer picture of pay.

Job evaluation asks: Are roles being valued consistently within our organisation?

Market benchmarking asks: Does what we’re paying make sense against the external market?

Together, they can help employers identify where pay differences are justified, and where they may need a closer look.

Job Architecture: Bringing Everything Together

Job evaluation and market benchmarking provide valuable information about individual roles and salaries, but organisations also need a clear structure that connects those roles to one another.

Job architecture provides a framework for organising roles according to factors such as job families, levels, grades and career paths. It creates a consistent structure that shows where different jobs sit within an organisation and how they relate to one another. For example, an organisation might group roles into job families such as Finance, HR, Sales, Marketing and Technology. Within each family, roles can then be organised by level, from entry-level positions through to management and senior leadership.

It can also help identify inconsistencies by showing where roles do not fit logically within the wider structure. For example, a role may be sitting at a higher level than other jobs with comparable responsibilities, or two similar roles may have been assigned to completely different grades simply because they sit within different departments.

Job architecture can therefore help organisations:

  • Create consistent job families and levels.
  • Clarify the difference between roles at different levels of seniority.
  • Align grades and salary ranges more consistently.
  • Identify duplicate, overlapping or unclear job titles.
  • Establish clearer career and progression pathways.
  • Apply job evaluation more consistently across the organisation.
  • Make market benchmarking easier by creating clearer role definitions.
  • Give employees and managers a better understanding of how roles and pay fit together.

When employees can clearly see how roles are structured and what distinguishes one level from another, they can better understand their potential career path. Managers have a clearer framework for discussing progression, and HR teams have a more consistent basis for recruitment, workforce planning and succession.

From Identifying Inconsistencies to Addressing Them

Identifying pay inconsistencies is only half the challenge. Once an issue has been found, employers need to understand why it exists and decide what, if anything, needs to change.

A useful process is:

1. Diagnose Review current roles, grades, salaries, job descriptions and structures to understand the starting point.

2. Evaluate Establish the relative size and responsibilities of roles using a consistent job evaluation methodology.

3. Benchmark Compare salaries against reliable external market data to understand how current pay compares.

4. Identify Highlight anomalies, unexplained differences and areas where the organisation may be exposed to greater risk.

5. Understand Look at the reasons behind each difference. Is it supported by the role, market conditions or another objective factor, or is it the result of a historical or inconsistent decision?

6. Prioritise Not every issue can or needs to be addressed immediately. Determine which inconsistencies present the greatest risk or require the most urgent attention.

7. Remediate Develop a realistic plan for correcting pay, grading or structural inconsistencies. Depending on the issue, this may need to happen gradually rather than through an immediate change.

8. Communicate Give managers the information and confidence they need to explain how pay and progression decisions are made.

9. Monitor Continue to review salaries, market movements, roles and internal relativities. Pay structures need to evolve alongside the organisation.

The aim isn’t necessarily to remove every difference in pay. There may be legitimate reasons why employees or roles are paid differently.

The aim is to ensure those differences can be understood, supported by evidence and objectively explained.

Henley Insights Group: How we can help

Preparing for greater pay transparency can highlight questions that organisations have not previously needed to answer.

  • How do we know if our job grades and salary bands are fair and consistent?
  • How can job evaluation help us identify pay inconsistencies?
  • Are our salary ranges competitive with the current market?
  • How can salary benchmarking help us set fair and competitive pay ranges?
  • How do we identify and explain pay differences between similar roles?
  • Does our job architecture provide clear and consistent job families, levels and career paths?

At Henley Research, we work with organisations to answer these questions and build a stronger foundation for fair and transparent reward decisions.

Our support includes:

  • Job evaluation to establish the relative value of roles and identify potential inconsistencies.
  • Salary and market benchmarking using relevant market data to understand external competitiveness.
  • Pay and grading structures that provide a clearer and more consistent framework for reward decisions.
  • Job architecture to create logical job families, levels, career paths and role structures.
  • Pay analysis to help identify and understand inconsistencies across roles, teams and locations.
  • Reward frameworks that give organisations a clearer basis for making and explaining pay decisions.

If your organisation is reviewing its approach to pay transparency, we can help you identify where inconsistencies exist and develop a practical approach to addressing them. To find out more, please get in touch with Emma Caiger: emma.caiger@henleyinsightsgroup.com

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The EU Pay Transparency Directive: Why UK Employers Should Be Paying Attention 

The EU Pay Transparency Directive: Why UK Employers Should Be Paying Attention 

Starting in June 2026, EU member states will introduce a new framework that fundamentally shifts the current pay equity laws. On 7th June, each member state will have to sign into law more transparent legislation on remuneration and gender pay gaps.  

Employers will be required to: 

  • Share salary ranges with candidates before hiring  
  • Stop asking about pay history  
  • Provide employees with access to pay data 
  • Report on gender pay gaps  
  • Take action where unexplained gaps exist 

    These changes will undoubtedly alter major aspects of the employment lifecycle, namely on the initial recruitment side, as HR, Hiring Managers and Talent Acquisition Specialists will no longer be able to ask about previous salaries, and will have to be transparent about salary ranges for each role. It also requires companies to be much more proactive about gender pay gap reports, and employees will be entitled to financial compensation if an unexplained gender pay gap is revealed, through a tribunal system. 

    These broader changes will go into effect from 7th June 2026, but each member state does have some level of subjective control over the legislation. For example, one country could decide that salary ranges must be available at the outset with a job advertisement, whereas another could opt for salary ranges to be made available at interview. 

    As we’ve left the EU, what does this mean for the UK?

     

    Any UK employer that has employees or operations within the EU must comply with the local laws, including the EU Pay Transparency Directive. This includes subsidiaries, branches, and even remote EU-based employees. In effect, even if a company’s headquarters are UK-based, any employee residing in the EU will legally have the right to access pay data, including gender pay gap reporting, and may be entitled to compensation if not provided or if unexplained gaps are found. It also impacts UK Hiring Managers who are looking to recruit from these talent pools, as they will not legally be able to ask about candidates’ historical pay. 

    Even when not legally required, most firms won’t run two competing systems; maintaining separate EU vs UK pay frameworks is administratively complex and culturally inconsistent, and it is anticipated that many organisations will “level up” their UK practices to match these new EU standards. 

    These spillovers will most likely include: 

    • Publishing salary bands in UK job ads 
    • Standardising job architecture and grading globally 
    • Aligning pay transparency polices across jurisdictions 
    • Undertaking external job evaluations and gender pay gap reporting

    Trying to maintain transparent salary bands in the EU and opaque or inconsistent practices in the UK creates both administrative friction as well as reputational risk. 

     Competitive pressure in talent markets 

    Any UK employer that has employees or operations within the EU must comply with the local laws, including the EU Pay Transparency Directive. This includes subsidiaries, branches, and even remote EU-based employees. In effect, even if a company’s headquarters are UK-based, any employee residing in the EU will legally have the right to access pay data, including gender pay gap reporting, and may be entitled to compensation if not provided or if unexplained gaps are found. It also impacts UK Hiring Managers who are looking to recruit from these talent pools, as they will not legally be able to ask about candidates’ historical pay. 

    Even when not legally required, most firms won’t run two competing systems; maintaining separate EU vs UK pay frameworks is administratively complex and culturally inconsistent, and it is anticipated that many organisations will “level up” their UK practices to match these new EU standards. 

    These spillovers will most likely include: 

    • Publishing salary bands in UK job ads 
    • Standardising jo architecture and grading globally 
    • Aligning pay transparency polices across jurisdictions 
    • Undertaking external job evaluations and gender pay gap reporting

    Trying to maintain transparent salary bands in the EU and opaque or inconsistent practices in the UK create both administrative friction as well as reputational risk. 

    Changes in gender pay gap reporting 

    The UK currently has gender pay gap legislation, but the EU Directive offers several distinct additions to the current UK mandates. In the UK, gender pay gap reports are mandatory for companies over a certain size, but there’s no prescribed remediation required when gaps are identified. 

    Once the EU Directive is in place, companies that operate within the EU, that are of a certain size, will have required gender pay gap reporting plus mandatory actions if the gap is >5% between genders for unexplainable reasons. 

    These changes create a regulatory divergence risk for companies operating in both the UK and EU, with many companies opting to follow the EU legislation. HR leaders in the UK are already seeing this as a likely policy direction in the UK, with legislation potentially tightening over the coming years surrounding unexplainable gender pay gaps, which currently have to be reported, but not addressed. This EU shift will move from gender pay gap visibility, to pay gap accountability. 

    Data and analytics implications 

    Operationally, this creates a data problem just as much as it creates a compliance one. In the EU, companies will need robust job architecture/levelling, consistent pay banding, ability to analyse equal work / work of equal value, and auditable gender pay gap calculations. 

    These needs will drive investment in reward analytics, a demand for talent intelligence (particularly regarding job evaluation, pay grading, salary band development, salary benchmarking and gender pay gap reporting), and the implementation of a standardised global compensation framework.

    What’s the bottom line for UK employers? 

    Even without a direct legal requirement, the most forward-looking organisations are already acting. 

    Typically, this starts with: 

    • Auditing pay data and identifying gaps 
    • Reviewing job architecture and role comparability
    • Defining clear, defensible salary ranges 
    • Aligning recruitment practices with greater transparency

    The EU Pay Transparency Directive is more than just a piece of legislation; it’s a signal that expectations around pay are changing faster than many organisations are prepared for, and those that aren’t taking proactive action will find themselves competing for talent that know exactly what compensation is being offered elsewhere. 

    The reality is simple: transparency is coming, whether driven by legislation, talent expectations, or competitive pressure. UK employers that wait for regulation to force change risk falling behind those already building the structures, data, and confidence to operate in a more open pay environment. 

     

    Want to learn more about the EU Pay Transparency Directive? Download our guide here.

    Technology Hiring Trends in 2026: How Digital Transformation Is Reshaping Talent Strategy

    Technology Hiring Trends in 2026: How Digital Transformation Is Reshaping Talent Strategy

    Technology hiring trends in 2026 reflect a major shift in how organisations approach digital transformation. Over the past few years, businesses have invested heavily in cloud platforms, automation, and AI tools. In 2026, the focus is moving from adoption to measurable impact.

    Organisations are no longer simply asking whether digital transformation matters, but also how quickly it can improve productivity, resilience, and operational efficiency.

    At the same time, the hiring landscape is being shaped by:

    • The normalisation of AI across roles

    • Increased automation and productivity expectations

    • Growing cybersecurity threats and regulation

    • Demographic shifts affecting leadership pipelines

    Employers are becoming more selective, prioritising candidates who can deliver outcomes quickly and adapt to continuous change. Meanwhile, candidates expect flexibility, transparency, and long-term development.

    Technology hiring in 2026 focuses on building sustainable digital capability and closing critical skills gaps in an AI-enabled economy.

     

    1. AI Skills Are Becoming a Baseline Requirement

    AI in the workplace is no longer limited to specialist data scientists. According to a recent study, around 41% of tech job postings now reference AI proficiency as a requirement.

    Rather than hiring only for dedicated AI roles, employers increasingly expect professionals to apply AI tools within their core responsibilities:

    • Software engineers using AI-assisted development

    • Analysts leveraging AI-driven insights

    • Product leaders embedding AI into workflows

    • Operations teams automating repetitive processes

    In 2026, AI literacy is comparable to digital literacy a decade ago: expected, but no longer a differentiator on its own.

    2. Automation and Productivity Pressures

    Automation and AI tools such as ChatGPT are enabling smaller teams to deliver higher output. As a result, hiring decisions are increasingly outcome-driven.

    Employers are prioritising candidates who:

    • Work independently

    • Automate repetitive tasks

    • Deliver measurable results

    • Contribute to productivity improvements

    Job roles are becoming broader and more impact-focused, reflecting a “do more with less” approach to workforce planning.

    3.       Cyber risk & regulation

    One area we can expect to see increased hiring in the technology sector is in roles relating to cyber risk and regulation, as companies look to comply with security regulations. According to a recent study, 43% of UK businesses and 30% of charities experienced a cybersecurity breach or attack.

    This means companies will be cracking down on their cybersecurity in 2026, opening more job opportunities for those who specialise in this area. However, the biggest demand is not only for technical security specialists, but for professionals who can bridge the gap between cybersecurity, compliance, and business risk. As digital transformation expands, cybersecurity is now being viewed as a core business requirement.

    4. Demographic Shifts and the Emerging Leadership Gap

    Technology hiring trends in 2026 are also shaped by generational shifts.

    Hiring for workers aged 25 and under declined significantly in 2025, partly due to automation reducing entry-level task demand. At the same time, many organisations face an ageing cohort of senior technology leaders.

    This creates a dual challenge:

    • Fewer entry-level hires

    • A looming mid-level and leadership capability gap

    Forward-thinking organisations are investing in:

    • Accelerated learning programmes

    • Apprenticeships

    • Internal mobility pathways

    • Structured succession planning

    For Gen-Z professionals, flexibility, purpose, and continuous development strongly influence employer choice.

     

    How Hiring Processes Are Changing in 2026

    Alongside changes in demand, 2026 will also see a shift in how organisations hire. Many employers are rethinking not only who they hire, but how they structure teams and how they define value. Increasingly, recruitment is becoming more strategic, more skills-based, and more aligned to measurable outcomes.

    Blended talent models

    In 2026, we can expect to see fewer permanent roles in the technology sector, as there is a shift towards blended talent models. This is where permanent employees work alongside freelancers, contractors, and even AI agents.  According to a report, 47% of employers expect to work with contractors to source the AI skills they need. This will allow companies to have more flexibility, meaning they can quickly adapt to changing business priorities and market conditions without long-term headcount commitments. It also enables organisations to access specialist skills on demand, which is particularly attractive in an uncertain economic environment where budgets are closely monitored.

    Outcome-based hiring vs headcount-based hiring

    Rather than hiring to fill predefined roles or increase team size, organisations are beginning to hire based on outcomes. This means recruiting people to solve specific problems, deliver defined projects, or achieve measurable business results.

    In practice, this shifts the focus of recruitment away from job titles and towards skills, capabilities, and impact. Candidates who can demonstrate how they have delivered tangible outcomes, rather than simply listing responsibilities, are likely to be at a significant advantage in 2026. For employers, this approach also helps to reduce mis-hires, because hiring decisions are linked directly to business needs.

    Internal talent marketplaces and reskilling

    To address skills shortages and control costs, more organisations are investing in internal talent marketplaces and reskilling initiatives. Instead of hiring externally, companies are identifying transferable skills within their existing workforce and redeploying talent to priority areas.

    This approach not only reduces reliance on external hiring but also improves retention and engagement, as employees are given clearer development pathways. In 2026, the ability to reskill and adapt internally is becoming just as important as the ability to attract new talent from the market. Organisations that invest in internal mobility are likely to be more resilient, particularly when competition for high-demand skills remains intense. For more information on internal mobility, read our article: How Internal Mobility Fuels Growth and Retention.

     

    What candidates will expect in 2026

    Technology professionals are increasingly selective. Beyond salary, candidates evaluate long-term employability, skills development, flexibility, and organisational ethics.

    Skills-Based Progression Over Job Titles

    Candidates care less about titles and more about:

    • Skills gained

    • Development pathways

    • Real responsibilities

    Organisations that clearly articulate capability development and progression will outperform competitors in attracting talent.

    Read more about this approach in our other article: Skills-First Hiring: Transforming Talent Acquisition for the Future Economy

    Continuous Learning as a Core Benefit

    In 2026, candidates are placing less importance on job titles, and more emphasis on skill development and career progression. Candidates understand that a job title can carry different meanings and responsibilities from company to company, meaning they may need a completely different skillset for the same role at a different company.

    Candidates expect access to:

    • Training and certifications

    • Mentorship

    • Innovation projects

    • Built-in skill development

    Organisations that embed learning into roles strengthen both attraction and retention.

    Hybrid Working as a Baseline

    Hybrid and flexible working is no longer viewed as a perk. For many candidates, it is a baseline expectation. In 2026, candidates will expect flexibility in where and how work is completed, particularly in the tech sector where remote collaboration is already well established. 

    Rigid workplace policies may deter top talent, particularly in digital and technology roles where remote collaboration is well established.

     

    Professionals increasingly assess:

    • How AI is used

    • Data governance practices

    • Ethical leadership

    • Organisational transparency

    Responsible AI and ethical decision-making are becoming key employer brand differentiators.

    Pay Transparency and Regulatory Shifts

    Candidates are also expecting more transparency throughout the hiring process. This includes:

    • clear job descriptions
    • Clear salary ranges
    • Realistic expectations around responsibilities and workload.

    Beyond the hiring process itself, candidates will expect clarity around how performance is measured, what success looks like, and how progression is achieved. In 2026, organisations that provide structure and clarity will stand out, particularly as candidates become more cautious about joining companies where expectations are unclear or constantly shifting.

    This will become particularly relevant from June 2026, when the EU Pay Transparency Directive comes into force. Under the new rules, any company operating in the EU will be required to increase transparency around pay, including allowing employees to request information about their individual pay and average pay levels, broken down by gender, for roles performing the same or equivalent work. Employers will also be required to disclose starting salaries or pay ranges in job advertisements or prior to interviews, and will no longer be permitted to ask candidates about their salary history.

    While these requirements formally apply only to EU countries, they are likely to have a wider impact on candidate expectations beyond the EU. In the UK, in particular, increased visibility of pay practices is expected to raise expectations around transparency and fairness. In 2026, organisations that proactively adapt to these changes, rather than treating them as a compliance exercise, will be better positioned to attract and retain talent in an increasingly competitive and values-driven hiring market.

     

    Common hiring mistakes to avoid

     

    As hiring evolves, many organisations will be tempted to move quickly, particularly in high-demand areas such as AI and cybersecurity. However, speed without strategy can create long-term issues. In 2026, avoiding common hiring mistakes will be essential for building sustainable digital capability.

    Hiring “AI talent” without a clear strategy

    One of the biggest mistakes companies can make in 2026 is rushing to hire AI talent without knowing exactly how it will be used. Many organisations are still in the early stages of AI adoption, and hiring highly specialised roles without a clear roadmap can lead to wasted budget and unclear impact.

    This is where AI Adoption Benchmarking can help. It allows organisations to assess where they are in their AI maturity journey and identify the most relevant use cases before investing in specialist hires. Instead of hiring for AI in isolation, companies should focus on how AI supports business outcomes and ensure that roles are designed around real needs rather than trends.

    Underestimating cybersecurity and compliance needs

    Some organisations still treat cybersecurity hiring as reactive, only investing after a breach or regulatory issue. This is increasingly risky as cyber threats rise and compliance expectations tighten.

    In 2026, companies that fail to build security capability early will face greater operational and reputational risk. Cybersecurity should not be treated as a separate function, but as a core part of digital transformation hiring, embedded across roles, platforms, and programmes.

    Cutting entry-level roles without a long-term plan

    AI and automation are reducing the number of entry-level tasks, which has led some employers to cut junior hiring altogether. While this may reduce costs in the short term, it creates a longer-term talent pipeline problem.

    For example, an organisation may remove graduate and junior roles for two to three years, relying instead on experienced hires. In the short term this may appear efficient, but in a few years, it often results in a gap at mid-level positions, where there are fewer internal candidates ready to step up. This forces companies to compete aggressively for mid-level talent externally, increasing recruitment costs and reducing retention.

    Organisations that fail to develop early-career talent will struggle to fill mid-level roles in future years, especially as senior leaders retire or move on. In 2026, companies need to rethink entry-level hiring, not remove it.

    Underestimating cybersecurity and compliance needs Relying too heavily on automation in recruitment

    While AI-driven hiring tools can improve efficiency, over-reliance on automation can create poor candidate experiences and cause organisations to miss strong applicants. Automated screening systems may filter out candidates with non-traditional backgrounds, career breaks, or transferable skills.

    In 2026, candidates also expect a recruitment process that feels efficient but still human. Companies that balance automation with human judgement are more likely to attract high-quality talent, build trust, and strengthen their employer brand.

    Treating transformation roles as “one-off hires”

    Finally, many organisations still hire for transformation as if it is a short-term initiative, rather than a long-term capability. This leads to fragmented hiring, unclear ownership, and frequent restructuring.

    In 2026, the strongest employers will be those that build sustainable digital capability, with clear leadership, long-term workforce planning, and roles that support continuous improvement rather than temporary change.

    Conclusion: What this means for hiring in 2026

    Technology and digital transformation hiring in 2026 will be defined by one key theme: impact. Organisations are no longer hiring simply to expand teams or keep pace with competitors. They are hiring to deliver measurable outcomes, reduce risk, and build long-term resilience.

    For employers, this means shifting towards skills-based and outcome-based hiring, building blended talent models, and investing in internal mobility and reskilling. It also means avoiding short-term decisions that weaken long-term capability, such as cutting entry-level hiring or treating transformation roles as temporary.

    Ultimately, organisations that succeed in 2026 will be those that view hiring as a strategic capability, not just a recruitment process. By building the right talent mix and aligning hiring decisions with transformation goals, companies can ensure their workforce is prepared for the next phase of digital change.

    Henley MD, Mark Senior, to speak at the 2023 ERA conference

    Henley MD, Mark Senior, to speak at the 2023 ERA conference

    We are pleased to announce that Henley Research Managing Director, Mark Senior, will be speaking at this year’s ERA conference.

    The ERA (Executive Research Association) is a network of research and resourcing professionals. Members include:

    • Freelance executive researchers
    • Researchers in boutique research firms
    • Researchers in executive search firms
    • In-house researchers in corporates

    The conference will take place on Wednesday 10th May 2023 at the Sadler’s Wells Theatre in London. This will also be an online event.

    Ahead of the conference, we interviewed Mark to find out more about his involvement with the ERA and what the conference would entail…

     

    Can you tell me a bit about your involvement with the ERA over the years?

     

    I’ve been involved with the ERA for a long time. Henley Research International has been a corporate member of the ERA for as long as I can remember, and I have personally been a committee member since I was asked to join in 2012. I also did an eight-year stint as co-chair until I stood down last year, so I’ve had a pretty strong involvement with the ERA over the years.

     

    What will you be speaking about at the conference?

     

    I have been asked to speak about the history of the ERA, as it is the ERA’s 20th anniversary this year and it seemed appropriate to recognise that at the conference. I will be speaking about how the ERA has changed in the last 20 years and maybe some of the issues that confront it now. I want to try to shine a spotlight on how much executive research has changed over the last 20 years or so. I’ve had some really interesting insights from the current chairs of the ERA and a couple of the former chairs, who have provided me with some really great material. It is amazing how far research techniques have come over the last 20 years, so hopefully some of the observations I make will be of interest to everybody.

     

     

    Who is your speech aimed at?

     

    Most people joining the event will be research or search practitioners, or people that either work in search as independents or in research firms like our own. There will also be people who work in search firms in some sort of research role and people who work within corporates as researchers or resourcers. These people will all have a common interest in executive research and talent intelligence.

     

    How will people join the event?

     

    It is a live conference, so there will be delegates in the auditorium, but there will also be quite a few people joining online. Like a lot of these conferences, during the COVID era they went from being live events to being held online. Now, it has been reverted to a hybrid event, so there will be both people in the theatre and people joining online. It’s not restricted to ERA members so anyone involved in Executive Research or TI who is interested in a good, entertaining day out with some really useful takeaways, should consider attending the Conference.

    Henley Team Members Awarded AESC Qualification

    Henley Team Members Awarded AESC Qualification

    We are delighted to announce that two members of our research team have successfully achieved the AESC/ERA Professional Researcher Qualification. Our congratulations go to Viktoria Latko and Alex Coste, both of whom took the AESC examinations during Quarter One 2023, and were rewarded for their efforts.

    Over the years Henley has been proud that so many members of our team have achieved this prestigious qualification. Six current team members are AESC-qualified, with others due to start the course soon.